Noohra Light Studio Product Warranty

Noohra Light Studio stands behind the quality and craftsmanship of every lamp we create.

Warranty Period

Your Noohra Lamp is covered by a 2-year limited warranty from the date of purchase with the original receipt. This warranty applies to the original purchaser and is non-transferable.

What is Covered

  • Defects in materials and electrical workmanship
  • Malfunction of the internal rotating mechanism
  • Failure of the lamp base, shade frame, or electrical components under normal household use

What is Not Covered

  • Normal wear and tear
  • Damage caused by improper use, accidents, or negligence (e.g., dropping, water exposure, or excessive force)
  • Bulbs or artwork inserts
  • Damage from using incorrect bulb types or wattage
  • Modifications or repairs done by unauthorized parties
  • Cosmetic changes due to aging or environmental factors (such as minor yellowing of paper components over time)

How to Make a Claim If you experience an issue with your lamp, please contact us at: Email: support@noohra.ca

Please include:

  • Proof of purchase (original receipt)
  • Photos of the issue
  • Description of the problem

We will respond within 2 business days. If your lamp is found to be defective, we will repair or replace it at no charge (shipping may apply depending on location).

Handcrafted with Care in Vancouver, BC, Canada

We design every Noohra Lamp to bring lasting warmth and joy to your home.

Thank you for trusting us with your light.